Free · nine diagrams · full size

Every diagram from the book.

How a card payment really works, from the four parties to an AI agent buying printer paper. Use them in team training, classes and presentations. Please keep the credit line with them.

Credit line: From US Payment Handbook, Third Edition, by Ben Love and Holly Love. uspaybook.com

The nine diagrams

  1. 01The Four-Party Model Plus the Network
  2. 02The Stranger Problem
  3. 03The Authorization Round Trip
  4. 04From Authorization to Funding
  5. 05Where the Payment Cost Goes
  6. 06Void, Refund, and Chargeback
  7. 07New Front Doors, Same House
  8. 08Four U.S. Bank Payment Services
  9. 09An Agent-Led Purchase

Figure 01 The 5 Rules, Rule 3

The Four-Party Model Plus the Network

Two banks keep a promise for a customer and a merchant while the card network carries rules and messages.

The Four-Party Model Plus the Network. Two banks keep a promise for a customer and a merchant while the card network carries rules and messages.

Figure 02 Part I

The Stranger Problem

A customer and a merchant exchange goods or services for funds, even though neither has a reason to trust the other.

The Stranger Problem. A customer and a merchant exchange goods or services for funds, even though neither has a reason to trust the other.

Figure 03 Part II

The Authorization Round Trip

A payment terminal sends an authorization request through the processor and card network to the issuer, then receives an approval or decline.

The Authorization Round Trip. A payment terminal sends an authorization request through the processor and card network to the issuer, then receives an approval or decline.

Figure 04 Part II

From Authorization to Funding

Authorization, clearing, interbank settlement, and merchant funding are separate steps that happen on different schedules.

From Authorization to Funding. Authorization, clearing, interbank settlement, and merchant funding are separate steps that happen on different schedules.

Figure 05 Part III

Where the Payment Cost Goes

An illustrative one-hundred-dollar sale shows interchange, network fees, and acquiring-side markup. Actual pricing varies.

Where the Payment Cost Goes. An illustrative one-hundred-dollar sale shows interchange, network fees, and acquiring-side markup. Actual pricing varies.

Figure 06 Part IV

Void, Refund, and Chargeback

A void cancels before capture, a refund sends value back after capture, and a chargeback follows a dispute process.

Void, Refund, and Chargeback. A void cancels before capture, a refund sends value back after capture, and a chargeback follows a dispute process.

Figure 07 Part V

New Front Doors, Same House

Wallets, peer-to-peer apps, QR codes, installment credit, and crypto can present new interfaces while using different rails underneath.

New Front Doors, Same House. Wallets, peer-to-peer apps, QR codes, installment credit, and crypto can present new interfaces while using different rails underneath.

Figure 08 Part VII

Four U.S. Bank Payment Services

Standard ACH, Same Day ACH, RTP, and FedNow differ in operator, speed, schedule, and recovery procedures.

Four U.S. Bank Payment Services. Standard ACH, Same Day ACH, RTP, and FedNow differ in operator, speed, schedule, and recovery procedures.

Figure 09 Part VIII

An Agent-Led Purchase

An AI agent needs clear authority, a payment credential, and an audit trail while the card authorization still follows the payment network.

An Agent-Led Purchase. An AI agent needs clear authority, a payment credential, and an audit trail while the card authorization still follows the payment network.
US Payment Handbook, Third Edition, by Ben Love and Holly Love

The full story

The diagrams are the map. The book is the tour.

One hour, one $100 coffee, and every party who touches it. Paperback, hardcover, Kindle and audiobook.

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