Third edition · New for 2026

Understand how money actually moves.

A practical, one-hour introduction to the U.S. payments system for people who need a clear starting point.

Kindle edition · $8.99Available instantly on Amazon

US Payment Handbook, Third Edition, by Ben Love and Holly Love

A working overview of U.S. payments in about an hour.

The system behind every payment

Most of a payment happens out of sight.

The tap or click is the easy part. Behind it are banks, networks, processors, rules, fees, timing, and risk.

The handbook gives you a straightforward way to see how those pieces fit together. Once you know the structure, unfamiliar terms are much easier to place.

What’s inside

A practical overview you can use.

The goal is simple: help you understand payment conversations at work and know which questions to ask next.

01

Start with the big picture

Learn the basic structure so the details have somewhere to go.

02

Recognize the players

Understand who is doing what, and why the same company may appear in more than one role.

03

Follow what happens next

See the handoffs that sit behind a quick moment at checkout.

04

Make sense of the cost

Understand why payment pricing changes from one situation to another.

05

Understand what can go wrong

Learn how to think about failed transactions, disputes, and fraud.

06

Put new products in context

See how newer payment options relate to the system already in place.

Current where it needs to be. The third edition puts newer products and technologies into context, so you can understand what changed and what did not.

The test

If someone asked where a payment goes after checkout, could you walk them through it?

You do not need every answer. You do need a clear picture of the system and enough context to ask useful questions.

Questions you’ll answer faster

  1. ?What actually happens after someone taps?
  2. ?Why can similar payments cost different amounts?
  3. ?Who carries the risk when something goes wrong?
  4. ?Why can “approved” still mean unfinished?
  5. ?Which payment option fits which job?
Is this book for you?

Written for people who need the map

A clear starting point for payments work.

The book explains the machinery in plain language. It is detailed enough to be useful at work and approachable enough for someone new to the industry.

Founders

See the full system before choosing a rail, partner, or product model.

Product & engineering

Turn payment vocabulary into a map you can design and build against.

Operators & bankers

Connect the steps, incentives, risks, and recovery paths across the flow.

Analysts & newcomers

Build a useful foundation before you tackle specialist material.

About the authors

Ben Love & Holly Love

Ben and Holly wrote the US Payment Handbook because the payments industry is easier to navigate once you can see how the pieces fit together.

Ben is also the author of Approved: The Hidden Psychology of How We Pay.

More from Ben at Pay on Purpose

US Payment Handbook · Third edition

Start reading today.

The Kindle edition is available instantly on Amazon. Read it in about an hour, then keep it nearby for the next payments conversation.

Kindle edition

$8.99

Available instantly

01Read in about one hour

02Plain-English glossary

03Primary-source research trail

04Updated through August 2026

Team, course & bulk orders

Need more than one copy?

Tell us what you are planning and we will reply with the best next step.

Prefer email? Write to Ben and Holly directly.